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Submitting a support request to Higg Index support team

 

Higg Index support team is supporting all Higg Index customers on using Higg.org platform and Higg Index tools. All Higg Index customers can submit a support request to Higg Index support team and we will respond you as soon as possible. Higg Index support team standard response time is within 3-5 business days but sometimes it might take longer time because of high volumes of requests. 

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There are two ways to submit a support request. 

1. Submitting a request on http://howtohigg.org/request.

2. Submitting a request on https://portal.higg.org

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Method 1: Submitting a request on http://howtohigg.org/request.

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Select the request type and provide the details of this request: your account name, account ID, account contact, account type, your name, request description and related screenshot(s). Then submit it. 

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Method 2: Submitting a request on https://portal.higg.org

Go to your account home page in Higg.org platform and click "Support" on the top bar. 

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It will take you to the page of submitting a request. 

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Select the request type and provide the details of this request: your account name, account ID, account contact, account type, your name, request description and related screenshot(s). Then submit it. 

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