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Registration

When can I register for Higg.org?

When will registration open for the new Higg.org?

How will I know it's time to register for the new Higg.org platform?

Can I use my old username/password to log in to the new higg.org?

What should I enter for "Account Name" in the registration form?

How will Parent Companies be set up in the new platform? And will they need to pay?

What if I need to register for numerous facility accounts?

If I had an existing Higg account before, when can I expect to receive the registration link for the new platform?

What if I had an existing Higg account, what information will be transferred?

Will the old facility ID number carry over into the new platform?

Why does the "Work Address" field not specify any requirements or standardized selection options? I would imagine this would make for many inconsistencies particularly when it comes to naming conventions.

Is there a one-page guide which can use shared as a resource on how to register?

Is it correct that SAC member manufactures will not be charged a fee and will be invited to the updated Higg FEM?

How do I know if I am an SAC member?

If a parent company (an owner of multiple facilities) is an SAC member, will the fee apply to their additional accounts?

What if a factory works with 10 different vendors. How will you ensure they are not duplicated?

What will happen to the old Higg.org system?

Do I need to become a member of SAC to use the Higg Index?

What is the Higg FEM process?

Other brands have asked my company to register. Should I register?

 

When can I register for Higg.org?

  • September 15 to October 31, 2017 — USD $85 per facility via the early registration form
  • November to December 31, 2017 — USD $100 for existing Higg user facilities via the new Higg.org platform
  • December — USD $100 for facilities new to the Higg Index via the new Higg.org platform
  • January 2018 — USD $150 per facility via the new Higg.org platform

When will registration open for the new Higg.org?

Registration for existing Facility Accounts will run through the month of November 2017. Registration for brand accounts will launch in December 2017 and other account types will follow in January 2018.

How will I know it's time to register for the new Higg.org platform?

All facilities that have had accounts on Higg.org in the past will receive an invitation link by email to set up their new account in Higg.org in November. In addition, SAC member manufacturers and facilities that paid on/after June 1 will receive a coupon code by email, so they do not need to pay upon registering for the new platform. Any new users who have never had a Higg account can request access by visiting Higg.org in December and clicking "Request Access."

 

Can I use my old username/password to log in to the new higg.org?

No. All users will have to set up a new username and password in the new higg.org once they register.

What should I enter for "Account Name" in the registration form?

In the new Higg.org each individual facility will be set up as a separate account. There will no longer be "profiles." 1 factory = 1 account. So please enter the full factory name in "Account name" and make sure the factory name is listed the way it is recognized by your business partners. Please avoid acronyms/abbreviations (or include the full name and the acronym/abbreviation). If you had an existing account, you will be able to search for the facility in the search bar in registration — if you need to edit your account name please contact support@apparelcoalition.org.

How will Parent Companies be set up in the new platform? And will they need to pay?

Parent company will just be a field/tag entered in the registration form for a Facility Account (or edited in Account Settings), and will not be a separate account, therefore will not need to pay. The contacts from the parent company will need to be added to all owned facility accounts (but will still be able to do cross-analytics on all their facilities using the "parent company" tag).

What if I need to register for numerous facility accounts?

You will need to go through the registration process for each facility account. During the payment step you will have the option to pay for multiple facility accounts at once if you prefer. Once you register the first account, you will be able to click "Add Account" to register for the next account.

If I had an existing Higg account before, when can I expect to receive the registration link for the new platform?

The SAC will be sending invitation links throughout the month of November to anyone who had an existing Higg.org account. We will be sending invites in batches throughout November, so the invitation email may come any time during the month. Existing account users will be able to search for their facility account name in the account search in the registration form.

What if I had an existing Higg account, what information will be transferred?

Your past account name, facility ID number, modules, and connections will be available in the new Higg.org. But you will need to re-enter account details (address, etc.) and set up all users in the account again.

Will the old facility ID number carry over into the new platform?

Yes, anyone who had an existing account in Higg.org will have the same facility ID number as long as they select the facility from the account search in the registration form.

Why does the "Work Address" field not specify any requirements or standardized selection options? I would imagine this would make for many inconsistencies particularly when it comes to naming conventions.

The field will recognize items like city/country on the back end of the platform and track these in a standardized format.

Is there a one-page guide which can use shared as a resource on how to register?

Yes, there will be training guides for all steps of using the new Higg.org platform. We will also be translating these guides moving forward. These will be posted on www.HowtoHigg.org in December. Registration and payment guides will be emailed to all users in October and available on www.HowtoHigg.org in November. 

Is it correct that SAC member manufactures will not be charged a fee and will be invited to the updated Higg FEM?

Correct, member manufacturers and any facilities they own do not need to pay for Higg.org access. They will be emailed a unique coupon code for their facility accounts in November 2017. 

How do I know if I am an SAC member?

The definition of an SAC member is a company or organization that has a membership agreement with the SAC and pays annual dues for membership. More information on SAC membership can be found at http://apparelcoalition.org/join-us/ and a list of all members is listed at the bottom of this page: http://apparelcoalition.org/members/?fwp_view=listview 

If a parent company (an owner of multiple facilities) is an SAC member, will the fee apply to their additional accounts?

The fee will not be required for SAC Members and all their facilities; SAC will provide coupon codes for each member facility account.

What if a factory works with 10 different vendors. How will you ensure they are not duplicated?

We are addressing this in a few ways:

 a) there will be a facility account search in the registration form to search for existing facility accounts

b) Higg support will be approving all account registrations, so if we see someone is trying to create a duplicate account we will decline the registration and point them to the existing account.

c) If you notice any accidental duplicate accounts in the system please contact support@apparelcoalition.org

What will happen to the old Higg.org system?

The old system will be retired and not accessible after October 31 (verification included). However, we will be transferring Excel downloads of past data into the new platform so they will be accessible there (including verified modules). SAC also has a backup master export of all old data in case of urgent situations.

Do I need to become a member of SAC to use the Higg Index?

No, the Higg Index suite of tools are open to all. More than 7,000 facilities and brands already participate in the Higg Index. If you are a member of the SAC then you should have received a coupon code via email to receive free registration for Higg FEM (for all your facility locations).

What is the Higg FEM process?

Start with registration and review the How to Higg Guide. Once familiar with the materials, facilities may start the self-assessment. After completing, the facility should schedule an SAC-approved verification of the report. Once the facility's report is verified they can share it with all their customers (brands) on the Higg.org platform. The facility can also take this time to learn from their results and start building action plans and strategies to improve their level achievement.

Other brands have asked my company to register. Should I register?

Yes, other brand customers may have asked you to participate in the FEM. This is by design; our industry is aligning on ONE tool that we can all benefit from. By utilizing a common industry tool and information we believe that this will reduce the audit/assessment fatigue and redundant requests from brand customers, giving suppliers the opportunity to invest time and resources into action and programs driving continuous improvement.

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